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Instructions How to Upload/Download a case
STEP 1
![0.png](https://static.wixstatic.com/media/37e543_5f7baece9891423cb02e9f5aece680fd~mv2.png/v1/fill/w_600,h_287,al_c,q_85,enc_auto/0.png)
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-click on the link to access the web portal: https://customer.vhub24.com/auth/login
STEP 2
![02.png](https://static.wixstatic.com/media/37e543_dd3037db19d24bdab6f4fc30c9f4e3d7~mv2.png/v1/fill/w_600,h_287,al_c,q_85,enc_auto/02.png)
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Enter ID: vancouver@vhub24.com
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Enter Password: admin@2023
STEP 3
![1.png](https://static.wixstatic.com/media/37e543_81e33d558f2c4cbfa42f26259c2b7554~mv2.png/v1/fill/w_60,h_29,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/1.png)
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Click on "Cases" on the top left Menu to create a case
STEP 4
![2.png](https://static.wixstatic.com/media/37e543_176ec29b9802456cb6e4377f6e488871~mv2.png/v1/fill/w_60,h_29,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/2.png)
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Click "Create New Case" to create a new case
STEP 5
6
![3.png](https://static.wixstatic.com/media/37e543_70d5e0b8677040a0880b75c863dbdd72~mv2.png/v1/fill/w_60,h_29,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/3.png)
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Enter your lab/clinic internal ID (if any)
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Enter your instructions (if any)
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Select the products from the menu
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Enter the Quantity
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Upload your scans file
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Click the "Submit" icon to complete
STEP 6
![5.png](https://static.wixstatic.com/media/37e543_4d6a25aad2f047e0aacc387fdf4df8a8~mv2.png/v1/fill/w_60,h_29,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/5.png)
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Proceed to the Paypal payment to complete creating a case
STEP 7
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Go back to the web portal in an hour to retrieve your CAD design
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Click on the "Download" icon to download your designed files
![Screenshot 2023-09-23 093702.png](https://static.wixstatic.com/media/37e543_1bd0c656de834994bdb8d2a29c098928~mv2.png/v1/fill/w_60,h_29,al_c,q_85,usm_0.66_1.00_0.01,blur_2,enc_auto/Screenshot%202023-09-23%20093702.png)
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